Refund Policy
VINPROCHECK — REFUND POLICY
Digital Goods Policy | Form VPC-RP-001
Last Updated: October 18, 2026
ALL SALES FINAL — NO REFUNDS
VINProCheck provides digital vehicle history reports compiled from official U.S. government databases. All sales are final. No refunds will be issued once an order is placed and processing has begun.
This policy is consistent with the FTC's guidance on digital goods and the E-SIGN Act (15 U.S.C. § 7001).
WHY NO REFUNDS
Once your order is placed:
— Your VIN is immediately submitted to federal database systems
— Research and data retrieval begins within minutes
— Government data query costs are incurred on your behalf
These costs cannot be recovered after order placement.
EXCEPTIONS
A full credit or re-run will be issued only if:
— Your report is not delivered within 48 hours of purchase
— The VIN you submitted returns zero results from all federal databases
— A technical error on our part results in an incorrect or incomplete report
To request a credit under these conditions contact:
vinprocheck.reports@gmail.com
Include your order number and VIN in all correspondence.
DRIVER'S PRIVACY PROTECTION ACT NOTICE
Per the Driver's Privacy Protection Act (DPPA), 18 U.S.C. § 2721, vehicle record data is provided for lawful purposes only. Refund requests citing dissatisfaction with legally available public record data will not be honored.
CONTACT
VINProCheck
Email: vinprocheck.reports@gmail.com
Website: vinprocheck.com